Legal support for paralegals facing LSO complaints or disciplinary proceedings. Protect your practice with our expert team guiding you through every challenge.
As regulated professionals under the Law Society of Ontario (LSO), paralegals in Ontario must maintain the highest professional standards of law. When a complaint or criminal charge arises, whether for dishonesty, financial mismanagement or poor communication, the consequences can be dire. Audits, disciplinary hearings, legal documents, provincial offences, or even criminal matters can threaten your licence and livelihood.
Our law firm specializes in criminal defence and regulatory representation for paralegals. We provide full legal services to represent clients before the LSO, tribunal panels, and court.
Complaints or audits from the Law Society can emerge at any time during the course of practice. Even seemingly minor matters may lead to formal hearings. If improper responses are given. That’s where early legal intervention is crucial.
Our experienced legal professional team includes paralegals, legal assistants, and attorneys who work under senior supervision to:
In many cases, swift representation allows complaints to be dismissed or resolved informally. Even in more serious circumstances involving criminal defence where the maximum punishment may apply, provincial offences, or allegations of corruption, our lawyers ensure you receive fair and professional treatment.
The LSO first determines whether it has jurisdiction over the complaint and whether the matter can be resolved informally. If not, it proceeds to investigation. During this stage, investigators gather evidence and assess whether remedial action or formal discipline, related to licensing, is warranted. Outcomes can range from closure of the file with no action, to warnings, undertakings, or prosecution before the LSO Tribunal or insurance board in related regulatory matters.
It’s important to remember that paralegals have a professional obligation to respond to LSO communications. Failing to do so can result in additional disciplinary responsibiilities. Legal representation can ensure your response is timely, strategic, and compliant with professional standards.
If an investigation progresses, the matter is brought before the LSO’s Proceedings Authorization Committee (PAC). The PAC determines whether to authorize formal proceedings. If so, a Notice of Application is issued, and the matter becomes public.
At this stage, you have an opportunity to make written submissions to the PAC. Our team of paralegals, attorneys, and legal professionals collaborate to craft submissions that can prevent escalation to a full hearing.
If the PAC refers your matter to a hearing, the process resembles a formal trial: witnesses are called, evidence is presented, and legal submissions are made before a hearing panel. These proceedings can be intimidating and highly technical.
From strategy and document preparation to cross-examination and oral advocacy, our firm is equipped to handle all aspects of the hearing process. We represent clients at every step, including criminal offences where criminal or provincial charges may be at stake. Our lawyers possess extensive legal experience and are dedicated to safeguarding your rights with professionalism and precision.
If the LSO Tribunal’s Appeal Division upholds a decision against you as a licensed paralegal, further appeal may be made to the Divisional Court of Ontario. This process involves a detailed review of the record, preparation of legal arguments, and oral submissions before a panel of Superior Court judges.
Our attorneys at Chand & Co. have extensive experience with appellate litigation and can guide you through this process. We are skilled in identifying errors in law or fact and presenting compelling arguments at the highest levels of the Ontario justice system, advocating on behalf of our clients and defending their professional practice.
In addition to complaints and discipline, a paralegal may encounter a range of regulatory legal issues throughout their practice, including:
We provide proactive legal advice and representation for all regulatory matters involving paralegals, maintaining a strong understanding of LSO laws, rules, regulations, and ethics requirements. Our team values community engagement and is here to support every person in our professional community.
At Chand & Co., we understand how deeply a regulatory issue can impact a paralegal’s livelihood and mental well-being. Our team is experienced in professional discipline, regulatory law, and litigation, and we also handle referrals for additional legal support . We bring a collaborative approach, with senior oversight on every file and a focus on results.
Whether you’re responding to a complaint, facing a hearing, or appealing a decision, our lawyers offer the guidance, advocacy, and protection you need. We have represented clients before the Small Claims Court, Human Rights Tribunal, Landlord and Tenant Board, and the Ontario Court system, and we apply this broad education and experience to every matter we take on.
Our professional responsibilities include ensuring each paralegal qualifies for all available legal aid, practicing ethical legal work, and reinforcing the standards of the Law Society within the broader community.
If you’re a paralegal under investigation or facing disciplinary action, especially concerning criminal charges do not face it alone. The sooner you involve experienced legal counsel, the better your chances of a favourable resolution. Contact us to benefit from comprehensive services, skilled representation, and to reinforce your practice integrity within the legal community.
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